How to find a reliable roofer and avoid a roofing disaster
Start by asking friends, family, colleagues and tradesmen if they can recommend a good roofer. Once you have a list of possible roofing contractors start asking some serious questions.
Ask For Written Quotes
Invite roofers to price the job and ask for a quote in writing. Be sure to ask them to specify how long it will take to complete the job. It isn’t much fun living in a house that has been turned into a building site.
Ask questions to help you find the best roofer for you
How long have you been in business? Look for an established company and check it out with consumer protection agencies to see if there are unresolved complaints. But note that if there are are no recorded complaints it doesn’t mean there are no problems. There could be problems that haven’t yet been reported, or the company could be trading under a different name!
How many similar jobs have you done? This will help you discover how familiar they are with the kind of roofing job you need doing.
Could I visit a current job to get an idea of what to expect?
Will you use subcontractors?
If the answer is yes, ask to meet them, and make sure they have insurance cover.
What will happen if the weather is bad?
What insurance do you have?
Your roofer should have personal liability, a worker’s compensation plan, and property damage cover. I don’t recommend doing business with roofing contractors who don’t have insurance, you could find yourself being be held liable for injuries and damage during the project.
Can you give me references? They should be able to give you the names, addresses, and phone numbers of people who have had jobs done similar to yours. Call them and ask:
- Can I visit your home to see the completed job?
- Were you satisfied with the work?
- Was it completed on time?
- Did the contractor keep you informed about what was happening and any problems along the way?
- Were there unexpected costs? If so, what were they?
- Did workers arrive on time? Did they clean up after finishing the job?
- Would you use the contractor again?
Researching and asking the right questions will help you avoid nasty surprises and find a roofing contractor you can trust.