Although the owner can do some patchwork repairs like popping a headache pill when required, one cannot dispense with the services of the family doctor. It is the same with roofs. Before setting out on the hunt it is better to be armed with some relevant information to test the creditability of the roof contractors and not get taken in by smart talk that has no base.
The first thing is to talk to friends and neighbours – they are the best source of referrals. Ask probing questions and find out whether they have taken the help of one firm repeatedly or is it only one instance. They have no axe to grind and will come out strongly with their satisfaction or disappointment regarding a roofing firm.
If this angle does not work out then it is best to hunt through the phone book for local contacts. They will be classified under ‘roofers’ or ‘roofing contractors’. Having jotted down particulars one can move onto the Internet to check if there are any relevant web sites. These sites will include statements of their work profile, testimonials from clients and how one can go about getting an estimate or what are their approximate rates.
Bonafide roof contractors will be members of NRCA (National Roofing Contractors Association). The association trains members and teaches them state of the art technology apart from helping them to survive healthily in this highly competitive business.
One can also check on roof repair contractors with the Better Business Bureau. It details the list of all the complaints that have been filed against any business organization or group. If the owner has any particular contractor firm in mind it will be easy to check if any previous complaints have been lodged. Study the nature of the complaint. The most serious one is incompletion of the job as per promises.