Step 1: Do a Background Check
To find the right roofer for your roofing project, allow yourself enough time to research professionals and find one that fits your needs and budget. Looking locally for roofing contractors will help you find one with a reputation and established business in your community. This means that you should be able to speak with previous customers who can give you positive or negative feedback about the roofing company.
Check into the insurance carried by a business to ensure that any roofer you consider carries adequate insurance coverage. A roofer should carry both liability insurance and workers’ compensation as protection against potential loss. Ask to see all insurance certificates of any company you consider in order to ensure that the coverage is valid.
Verify state and local licensing of any contractor you consider. Contact licensing boards at both the local and state level to ensure that the roofer has current and required licenses. Ask all roofing contractors to furnish a physical address, website address, email address, and phone number to enable you to verify the business.
Step 2: Call References
Request references from roofing contractors, getting names, phone numbers, and the dates of service from previous customers. Ask for houses of past projects to enable you to see the quality of the roofer’s work. Once you have this information, contact each reference and ask specific questions about each company’s service and the work performed. Find out whether previous customers were satisfied with a company’s performance during the project, whether the workers were punctual and professional, whether the business left the job site clean, and whether the roofer completed the project within the allotted time period. As you research companies, also contact your local Better Business Bureau to find out whether previous customers have recorded complaints about a business. You might also learn information about a roofer by entering the company name into an Internet search engine to see what kind of information appears in connection with the company name.
Step 3: Meet in Person
Schedule a consultation with any roofing contractors you are considering hiring. During the consultation, request a bid to perform the work on your home. Ask questions of the contractor to find out the size of the work crew, the experience level of everyone on the crew, how the company supervises the work project, how long the project will take, and the payment schedule. Ask to see warranties for materials and labor and review the warranties carefully so you understand them. Find out what situations could occur that might void warranties. Take notes throughout the meeting to help you remember the important details of each company so you can compare information later. Request bid proposals from each business.